Chief of Staff
New York City, NY
Mid-level · Full time
Posted 2 months ago

About the Job

The Chief of Staff will be an extension of the Executive Office, helping to oversee the GIIN’s operations and manage critical relationships on behalf of senior leadership. The role is part strategic, part relationship management, part focused on operational excellence, and wholly dedicated to the mission of the GIIN. The Chief of Staff will support the Chief Executive Officer (CEO) and Chief Programs & Operating Officer (CPOO) in planning and managing all programmatic, administrative, financial, and operational activities within their purview, helping ensure that daily operations run smoothly. They will implement strategic initiatives, measure and monitor outcomes, and help drive decisions or process improvements that make the organization more effective. They will also help maximize the efficiency of the Executive Office. Externally, they will support relationship management and executive communications, helping to enhance the GIIN’s leadership position and voice in the market.

Success in this role requires strong leadership, communication, organizational, and problem-solving skills. The ideal candidate must be organized, creative, resourceful, analytical and proactive, with a high degree of professionalism and interpersonal skills. They should have a passion for building collaborations and energized by the prospect of driving impeccable execution with strong project management. They must demonstrate sound judgment and exercise discretion. They must be oriented towards action as well as adaptive, collaborative, and decisive in a fast-paced environment.

Core responsibilities include:

  • Implement large, often cross-functional, organization-wide projects or initiatives on behalf of the CEO and CPOO, bringing together important stakeholders and helping to drive decisions
  • Manage workflow to ensure that CEO and CPOO are meeting important deadlines and staying up to date with projects that require their input or authority
  • Support leaders in meetings and events – helping with meeting preparation, agenda management, and follow-ups, and occasionally standing in for the CPOO or CEO
  • Liaise with members of the executive team to monitor the progress of strategic priorities on behalf of the CEO and CPOO; Develop processes to ensure effective communication between teams and align team goals and metrics to company key performance indicators
  • Support the CEO and CPOO’s work portfolio and prioritization of time by managing the flow of information to the Executive Office, resolving issues, and supplying analysis and advice on key issues
  • Provide strategic time management support to the CEO and CPOO by aligning their commitments with strategic priorities. This includes coordination of long-term travel and meeting plans, including determining when and with whom to hold meetings, agenda, materials to be shared, etc.
  • Manage select inquiries directed to the CEO and CPOO, decide the proper course of action, and then delegate to the appropriate individuals
  • Develop or edit external communications such as pitch decks, reports to the Board of Directors, meeting or event materials, and public presentations
  • Support the CEO and CPOO in developing and maintaining relationships with stakeholders across the impact investing ecosystem
  • Propose the creation of new systems and processes to streamline operations
  • Monitor and manage the Executive Office budget, on behalf of the CEO and CPOO, ensuring that activities are in line with targets; Approve expenses
  • Manage recruiting for roles reporting to the CEO and CPOO, in partnership with Human Resources. This may include drafting and posting job descriptions, managing interview processes, and screening candidates
  • Develop and negotiate vendor contracts and other agreements, on behalf of the CEO and CPOO


  • Bachelor’s degree or higher
  • Experience working as a Chief of Staff, or providing advanced support to senior executives, or experience in a role focused on operational excellence, or ability to demonstrate how an alternative career path has prepared the candidate for success in this role
  • Self-starter with the ability to work autonomously and manage multiple priorities simultaneously
  • Excellent project management skills
  • Strong analytical and critical thinking skills, with the ability to think strategically and execute tactically
  • Strong oral and written communication skills required
  • Keen eye for detail and proven experience developing, implementing, and supporting organizational systems and policies
  • Exceptional communication and relationship management skills, with the ability to collaborate with senior executives and external stakeholders
  • Proficiency in Microsoft Office Suite software and willingness to learn other information platforms used by the organization (e.g., Salesforce, Asana)
  • Strong Excel and PowerPoint skills, with demonstrated ability to create professional level presentations and basic financial models
  • Experience in strategic planning, such as developing business plans, budgets, performance targets, and financial reports, and overseeing implementation of strategic initiatives, is a plus
  • Change management experience is a plus
  • Ability to travel domestically and internationally for work as needed with starting assumption of approximately 10-15% of time
  • Commitment to equity and justice: Successful candidates will be aware that race, income, age, immigration status, sexual orientation, gender and gender expression, and other identities can play, and have historically played, a role in equity disparities, including within organizations. Successful candidates will be committed to continuous learning about diversity, equity, and inclusion and how to manifest these principles in the workplace.
  • Alignment in thought, attitude, and action with GIIN’s values:


This position will be based in our New York City office with significant remote work flexibility offered through the GIIN’s hybrid in-person/remote work model. Candidates must possess valid authorization to work in the United States that does not require employment visa sponsorship.


The GIIN is committed to pay equity. The salary range for this role is between $81,800-$110,000 , with exact salary depending on experience, with an excellent benefits package.

We aim to offer competitive salaries and benefits and are committed to equity, trust, and transparency in compensation. Basing compensation on someone’s willingness and ability to negotiate or on their prior salary leads to wide inequities and bias in how people are paid, particularly for groups experiencing historical oppression. Therefore, we do not ask for prior pay history from our candidates and our offer-making process is negotiation-free for salaries and benefits.

We determine the best possible salary offer based on relevant experience and extent to which candidates demonstrate the competencies for the role during the entire hiring process. The GIIN also uses our annual performance evaluation process at the end of each year to determine raises and promotions.

To apply

Email cover letter and CV to Human Resources at State “Chief of Staff_ First Name Last Name” in the subject line of your email. Please indicate where you saw the job posting in your cover letter.

No phone calls please. Only qualified candidates will be contacted. The GIIN is an Equal Opportunity Employer.

Global Impact Investing Network
GIIN is the global champion of impact investing, dedicated to increasing the scale and effectiveness of impact investing around the world.
Size:  11-50 employees
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