Omnidian is building a more sustainable future for the planet. We assure that IoT-enabled distributed energy assets perform at their best through our passionate teams, our innovative technology, and by creating an amazing customer experience. We're a well-funded, growth-stage company offering the potential for enormous impact, both on our products and on the world.

 

 

Our client’s success is your success! You are a high-energy, motivated, and organized individual who seeks to understand our client’s needs and partners with them for mutual success. You are a friction hunter when it comes to process, and you partner effectively within Omnidian to deliver the best solutions possible. Your primary goal is to delight our clients, proactively addressing issues and looking to expand our business relationships! You take a team wins-based approach to success.

 

At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you and your teammates.  As a Client Success team member, you lead onboarding, sales, and operational trainings for new clients across multiple product lines. You own the ongoing relationship with

the client, ensuring that Omnidian delivers against commitments, and you measure your success by client satisfaction and revenue growth. You work closely with counterparts on the Sales, Operations and Product organizations. Reporting and metrics are your obsession for managing fruitful client relationships. Ongoing relationship building and management are your superpowers! 

 

You are proactive and take initiative to complete your work and solve problems. You are a people person and feel comfortable delivering presentations to senior audiences. You are methodical about planning and managing your schedule. Your friends describe you as someone who always follows through on commitments. Collaborating cross-departmentally, process building, and implementation excites you! You are both resilient, adaptable, and can solve problems in real-time. You embody integrity, honesty, and enthusiasm. You treat people with respect and expect the

same in return. 

Experience You’ll Need

• Deep understanding of Solar industry (commercial required; residential is a plus)
• Direct experience managing business relationships
• Demonstrated ability to drive cross-functional teams
• Presentation / public speaking skills 
• 10+ years of professional experience
• Familiarity with Salesforce a plus